Neosurf is arguably one of the more flexible options open to New Zealanders at online casinos. Far from being a simplistic voucher-only service, Neosurf’s capabilities have expanded to include alternative options, like MyNeosurf, effectively alleviating one of the larger problems associated with the payment provider – withdrawing your winnings. Find out how this affects gameplay at New Zealand online casinos and what it means for you as we explain everything in our Neosurf payment provider review.
Neosurf Explained
Neosurf is known the world over for being a voucher-based option. For years, it has satisfied the needs of New Zealand and Australian players at casinos by allowing them to top-up their balance using a prepaid voucher – one that could be acquired at digital and land-based retailers alike. Of course, the trouble with Neosurf was that you couldn’t withdraw using this payment provider from NZ casinos.
To work around this issue, New Zealanders can now consider MyNeosurf. This involves opening an account with the payment provider and uploading your vouchers to that account. It essentially turns MyNeosurf into an e-wallet. With this option, it may also be possible for you to request Neosurf vouchers from your casino (when you want to withdraw your winnings). These can then be uploaded to your MyNeosurf account. The downside here is that not all NZ online casinos support withdrawals via Neosurf vouchers. Another option open to you is the NeoCash MasterCard. This is tied to the balance in your MyNeosurf account but isn’t widely available.
Between these options, you may get the chance to withdraw via Neosurf, but you’ll certainly be able to deposit into your account. Let’s explain how you can go about doing that next.
Deposit Process
The deposit process with Neosurf will vary depending on the method you choose. You can acquire Neosurf vouchers ranging from $10 up to $200 in value. You’ll need to acquire one of these – that’s your first step. What happens next depends on how you want to use the prepaid voucher.
- Neosurf Voucher: Head over to your casino and enter the ten-digit code on the voucher into the box on the cashier screen. This will upload the full balance of the voucher to your casino account.
- MyNeosurf: If you have a MyNeosurf account, upload the voucher there. You can then select MyNeosurf from the options available at your casino, with the sum being removed from the overall balance on your e-wallet.
- NeoCash Card: If your MyNeosurf account is tied to a NeoCash Card, you can simply enter your NeoCash MasterCard details into the box on the cashier screen when prompted. This will see that figure removed from your MyNeosurf balance.
Withdrawal Process
Whether you can withdraw using Neosurf depends entirely on where you play and which Neosurf method you choose. Like most prepaid vouchers, Neosurf’s voucher option cannot be used to withdraw winnings, so you’ll need an alternative option for that.
If you use MyNeosurf or the NeoCash Card, you may be able to withdraw from your casino by selecting those options. However, we should stress that not all New Zealand online casinos accept these options. You may have to browse around to find one that does. If yours does, then simply enter your MyNeosurf or NeoCash Card details to process the withdrawal from your casino.
Fees and Limits
Neosurf is a handy little option for New Zealand online casino players because there aren’t many fees associated with it. Each voucher lasts for around 12 months, but you need to use them within that timeframe, or you’ll be charged a $2 inactivity fee. Casinos don’t charge you for depositing with Neosurf. Deposits must typically be worth anything from $1 to $20 (at the lower end) and can rise to $500, even $1,000 in some sites. Ordinarily, withdrawals start at $20 and can rise to $500 or even a grand, but again, this isn’t very common. Most New Zealand online casinos won’t permit Neosurf withdrawals, even when using MyNeosurf or NeoCash.
Transaction Times
All Neosurf deposits should be processed immediately with no fuss whatsoever. It doesn’t matter which of the three options you choose – all support instant deposit times. On the rare occasion when you do find a New Zealand casino supporting Neosurf withdrawals, you’re looking at transaction times of 2-3 days in most cases.
Why Use Neosurf at Online Casinos in New Zealand?
Neosurf is an excellent option if you want added security and a touch of anonymity when depositing at New Zealand online casinos. Because you won’t hand over your bank details at any point, Neosurf prepaid vouchers are safe and super secure to use. Admittedly, there is a downside when it comes to withdrawals, but the downsides here are no different than with any other prepaid option. However, we must stress this, so be prepared for your casino not to permit Neosurf withdrawals of any kind. In short, get another option ready for cashouts. Apart from that little hiccup, Neosurf is unquestionably one of the safest ways to top up your balance at NZ casino sites.